In this story Bill Marks jumped to a conclusion based on his bias about the new, younger employees who worked for him. This is a troubling example of almost making a decision based on very limited information (data) about what was going on in the situation.
Bill was prevented from making an awkward and wasteful decision by the involvement of an H.R. Director who understood how to diagnose a problem. Fortunately, Bill had enough “common sense” to check with his…..
The Real Person!