Monthly Archives: July 2016

In this story, Jim Falter, a team leader working for an oil producer, failed to gather information and listen to an employee regarding a persistent problem. Instead of asking questions, Jim scolded and reported, leading to an ill-informed decision that could have been detrimental to a long-term employee. This story demonstrates the importance of gathering facts before taking action.

 Here’s the story as told by Bill Barnes, an H.R. Director, who intervened and grasped the situation from his point of…..

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