Monthly Archives: October 2016

“When the human resources department gets involved [in a change project], it most often muddies the waters, making things more difficult”

         –Grasp The Situation: Lessons Learned in Change Leadership  (180).

The sad fact is that of the fourteen stories cited in the book, nine involved the Human Resources department, and all the change projects failed. Coincidence? NO!  In each case, there was a fail point in the actions taken by the HR person(s) involved.  In general, they failed to fully grasp…..

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Our last post continued to explore Robert’s story and his parents’ skepticism towards the classes Robert was supposedly taking. However, the story did not end there, and his parents took the next step in the diagnostic process. Their initial symptoms needed further investigation before jumping to the conclusion.

All of the symptoms of the problem pointed to Robert not being serious about going to college.  Here are the symptoms that got Robert’s parents concerned.

1.      He was registered…..

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